Banks, insurers and capital-markets firms carry huge operations and compliance cost — ideal for outcome-priced, governed automation with auditability built in. Coventa spans the full sector: Banking, Insurance, Private Equity, capital-intensive firms and adjacent financial sub-segments. We integrate with your incumbent estate — core banking, ERP, ITSM, SIEM and data platforms stay the system of record — under SOX/PCI-DSS-aware controls, with no rip-and-replace.
Flagship play
The platform is horizontal; value is captured vertically. We sequence a focused POC, prove the outcome, then scale into a multi-year, outcome-priced managed service across the estate.
Services-as-software for KYC/onboarding, claims, lending ops and reconciliations.
Resolve™Autonomous IT/app operations and ITSM for core banking and trading systems.
Fabric™Governed risk/fraud/customer data fabric with model-risk controls and audit.
Motion™Branch/cash logistics analytics (selective).
Systems, outcomes & compliance
Core banking, Guidewire, Murex, Salesforce, mainframe, Snowflake
Lower cost-to-serve, faster onboarding, fewer losses, audit-ready AI
SOX, PCI-DSS, model-risk (SR 11-7), GDPR, DORA
Signature solution
Agents intake the dispute, gather evidence across systems, classify and draft the resolution; an ops analyst reviews threshold cases before any funds-movement or customer-impacting action. Built on Resolve™ + Forge™ + Fabric™ over core banking / cards / case-management, with separation-of-duties guardrails and an immutable, examinable audit on every action.
One dispute / chargeback queue · proof metric straight-through resolution ≥ 50% within SLA · ~8–12 weeks · exit on an FDP-A4-verified business case.
Customer effort, resolution time-to-value and straight-through outcome-linkage — each instrumented and reported as a per-engagement target band.
SOC 2 / ISO 27001 (in progress, dated roadmap), model-risk eval + drift gates (in progress), AML/SoD audit (in progress) — no "certified" claim without the report in hand.
Sub-segments
KYC/onboarding, lending operations, reconciliations and core-banking IT run as governed outcomes — faster onboarding, lower cost-to-serve, audit-ready AI.
Claims, underwriting support and policy operations as services-as-software on Guidewire and core platforms — fewer losses, faster cycle times.
Portfolio-wide operating leverage: deploy Coventa across portfolio companies for shared cost takeout, diligence acceleration and value creation, measured and gain-shared.
Asset- and treasury-heavy institutions gain governed automation for reconciliations, risk and operations — with model-risk and regulatory controls built in.
Capital markets, payments, wealth and asset management — outcome-priced, governed automation with auditability across the operations and compliance stack.
Let's sequence a focused Financial Services POC into a multi-year, outcome-priced managed service — you pay for results, not headcount.