AI-native managed services · A Waterton Technologies company
For Global 5000 enterprises that buy outcomes but pay for people. Coventa delivers IT, OT, ET and BT operations as governed agent fleets directed by lean expert teams — committing to the experience and the business outcome, at software-like economics.
So AI-native economics flow to the customer — lower cost, higher quality, shared value.
To XLAs and business outcomes — not just a green ticket-timer.
One accountable team, one control plane — no tower silos, no finger-pointing.
Quality and automation rise monthly — you pay less for more over time.
Four service lines · one control plane
Every offering runs on the Coventa control plane with bounded autonomy and human escalation, priced on outcomes, consumption or gain-share.
Run IT and enterprise operations as outcomes — incidents prevented, tickets resolved, uptime underwritten.
The governed data and AI foundation that makes agents trustworthy, grounded and auditable.
Build, modernize and run software at AI-native speed — delivered as outcomes, not staff augmentation.
Operate the physical world — digital twins, simulation and robotic fleets, on availability and throughput SLAs.
The unmatched-value scorecard
The same scope a GSI staffs with hundreds of people on time-and-materials, Coventa delivers with governed agent fleets and lean expert pods — guaranteeing the experience and the business outcome.
OLAs → SLAs → XLAs → business outcomes, all instrumented. We commit and are paid on the result you care about.
Bounded autonomy, guardian agents, continuous evals, ISO 20000/27001 & ITIL 4 alignment, SOC 2 controls, immutable audit trail.
Every service is a standardized, repeatable process pack — the same high standard in every region, every time.
A standing function that finds and delivers business value, with gain-share on cost takeout, throughput, cycle time and quality.
A ring-fenced share of contract value reinvested into your innovation — governed by a joint innovation board.
A CSI flywheel where the system gets better every month — year on year you pay less for more.
One real-time pane of glass across every service, vendor and domain. Value is visible, not asserted in a slide.
Committed monthly expert-hours and agent capacity for enhancements and projects — without new SOWs.
One accountable team and one control plane across your whole technology estate.
One control plane · one accountable team
Enterprises run four technology estates, usually delivered by different units and vendors with seams the client must manage. Coventa integrates all four — because a real incident rarely respects domain boundaries.
Apps · infra · cloud · network · end-user · security
Resolve™ · Fabric™ · Forge™
Plant & industrial control · SCADA · robotics
Motion™ · Resolve™
Product & digital engineering · PLM · simulation · embedded
Forge™ · Motion™
Business process · ERP · finance/HR/CX · decisioning
Forge™ · Fabric™
12 verticals
How we work
Lean pods pair forward-deployed engineers and domain SMEs with governed agent fleets. Agents handle the routine base; people direct the fleet, own exceptions and own the relationship.
A flagship POC against one queue, workflow, line or domain — typically 6–12 weeks — to a verified outcome with full governance and evals.
Bounded-autonomy policies, guardian agents and an immutable audit trail wrap every action. Agents act within policy; judgment escalates to humans.
Outcome · consumption · gain-share · RaaS + platform fee. You pay for resolved tickets, processed transactions and SLAs met — never per FTE.
The data/runbook flywheel raises auto-resolution and accuracy every month, reviewed in quarterly business reviews and shared via gain-share.
Let's scope a flagship POC against one of your queues, workflows or lines — and prove the unit economics on your own estate.