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Back[ Coventa ]Case Study

[ PROCURE-TO-PAY ]LIVE

Hub for Accounts Payable Automation

Payables run as a matched process rather than a queue. Hub extracts invoice data from ERP records and PDFs, matches line items to the correct purchase order and goods receipt entries, prioritises the invoices where delay actually costs something, and resolves payment blocks before they age into penalties.

HUB // PAYABLESThree-way match · today
Hub Payables/Three-way match · today
Straight-through 91%Last sync 12s ago

Invoices today

1,412

Straight-through

91%

+27 pts vs before

Exceptions open

38

Discounts at risk

$14.2k

Match results

InvoiceVendorPOAmountStatus
INV-77120Northgate SteelPO-44810$128,400.00Matched
INV-77118Apex LogisticsPO-44802$9,870.50Matched
INV-77115Kestrel PackagingPO-44795$41,200.00Qty mismatch
INV-77111Northgate SteelPO-44780$64,100.00Price +3.2%
INV-77109Delta Tooling$7,300.00No PO
INV-77104Orion EnergyPO-44771$212,000.00Matched · 2% disc.
INV-77101Apex LogisticsPO-44766$3,120.00Matched

Exception queue

Quantity mismatch14
Price variance > 2%11
Missing PO9
Duplicate suspected4

// Problem

The Problem

Accounts payable is a volume business run on manual data entry. Invoices arrive as PDFs, get keyed against ERP records by hand, and fall out of match whenever a line description, a quantity or a unit price fails to line up with the purchase order and the goods receipt. The mismatches queue, the queue ages, and the consequences are entirely financial: late-payment penalties on one side, forfeited early-settlement discounts on the other, and suppliers who escalate because they cannot get an answer on an invoice that has been open for six weeks.

  • Invoice data is re-keyed from PDFs into the ERP, which is both the slowest step and the one that introduces the errors.
  • Purchase order, goods receipt and invoice are reconciled by hand, so a formatting difference becomes a discrepancy.
  • The queue is worked in arrival order, so an invoice with a discount expiring tomorrow waits behind one that does not matter.
  • Payment blocks sit unresolved because nobody owns chasing the specific missing fact.

// Overview

Hub automates the mechanical spine of procure-to-pay and leaves judgment where it belongs. Invoice data is extracted directly from ERP systems and from invoice PDFs, removing the re-keying step that produces most downstream discrepancies. Line items are then matched automatically against the correct purchase order and goods receipt entries, harmonising the three-way process rather than presenting three documents for a human to compare. Validation runs at the point of intake, so errors are caught before they become open items. What remains is prioritised commercially: critical invoices are surfaced ahead of the queue, and payment blocks are routed for resolution with the missing fact named, so that supplier relationships are managed by exception rather than by escalation.

// AI System

Why AI

Deterministic matching already clears the clean invoices — those never reach a person. The residue is the interesting part: a line description that means the same thing as the PO's but is not written the same way, a partial delivery split across two receipts, a unit-of-measure difference. Resolving those requires reading documents and reasoning about equivalence, which is a model's job and not a rules engine's. Prioritisation is the second model task: knowing which open invoice matters most is a function of payment terms, discount windows, supplier criticality and history, none of which is a single field.

// Specs

Specifications

EXTRACTION
ERP systems and invoice PDFs, automated
MATCHING
Line-level to purchase order and goods receipt entries
VALIDATION
Automated at intake, before items open
PRIORITISATION
Critical invoices and expiring terms surfaced ahead of queue order
BLOCKS
Routed for resolution with the missing fact named
SYSTEM OF RECORD
Incumbent ERP retained

// Features

Features

  1. 01Invoice data extracted from ERP records and PDFs, removing the manual entry step entirely.
  2. 02Purchase order, goods receipt and invoice harmonised by automatic line-level matching.
  3. 03Discrepancies and open invoices reduced by validating at intake rather than at payment run.
  4. 04Critical invoices prioritised so discount windows are not lost to queue order.
  5. 05Payment blocks resolved by naming the specific missing fact and routing it to its owner.
  6. 06Consistent payment timing maintained as a supplier-relationship control, not a side effect.

// Architecture

Architecture

PAYABLES FLOW

Runtime · one item, left to right


  1. 01Invoice Intake (ERP + PDF)
  2. 02Data Extraction
  3. 03Three-Way Matching + ValidationPurchase OrderGoods ReceiptVendor MasterPayment Terms
  4. 04Exception & Block Routing
  5. 05Approval
  6. 06Payment Run

dashed = the inference step, where the system exercises judgment

System stack

Data in · decisions out

01

Sources

Every invoice, every format

ERPSAP / Oracle / NetSuiteInvoice inboxPDF, email, EDIPurchase ordersGoods receiptsVendor master & terms

02

Ingestion

Keying eliminated

Invoice extractionlayout-aware, line itemsVendor resolutionfuzzy + tax IDERP connectorsPO / GR / vendorEmail intake

03

Ontology

The P2P chain as objects

Invoice · LinePurchase orderGoods receiptVendor · TermsException

04AI

Intelligence

Match, explain, prioritise

Three-way matchertolerance rules, versionedException classifierroot cause, not symptomCommercial prioritiserdiscounts · criticality · termsResolution recommenderLLM · evidence packEval suiteextraction & match accuracy

05Human

Human control

Approvals stay where policy puts them

Approver decisionException ownersThreshold-based routingSegregation of duties

06

Actions

Written back

ERP postingPayment runVendor query

Observability

Every model call traced; evals run on real cases, not anecdotes.

Governance

Entitlements enforced at retrieval; rules versioned by the organisation.

Write-back

Systems of record are written only through the approval gate.

Prioritisation runs on commercial consequence — terms, discounts, criticality — not on arrival order.

// Impact

Impact

Line level
Matching granularity, against document leveldesign intent
At intake
Validation, against discovery at payment rundesign intent

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// End of case studyHub for Accounts Payable Automation