The Hub
Intelligence, Employed.
Discover the products and platforms we’ve built across Government, Defence, Healthcare, and more.
Explore30 case studies shown.
VOICE-FIRST ENTERPRISE OPERATING SYSTEM
MivaanOS
Sign in, ask one question, and ~80 agents return a brief scoped to what your role can act on.
Customer Account ManagersHeads of Department
RESTAURANT OPERATING SYSTEM
Prime POS
One stated intent reaches the menu, the kitchen display, stock and every delivery channel at once.
Restaurant OperatorsFloor Managers
FINANCE AUTONOMY
Ledger
Three-way-match breaks and unapplied cash worked to a proposal, with the evidence chain attached.
Financial ControllersAP & AR ManagersEXECUTIVE BRANDING AI
ProfileBuzz
Emma interviews you on video, learns how you write, and builds the strategy and calendar from that.
ExecutivesEmployee Advocacy Leads
AGENTIC AIOps
Resolve™
A closed loop from detection to verified restore, grounded in your own runbooks and resolution history.
Service Desk ManagersSRE & Platform Leads
DATA & AI FOUNDATION
Fabric™
Entitlements enforced at context assembly, hybrid retrieval underneath, citations as a contract.
Data Platform LeadsChief Data Officers
APPLICATIONS & ENGINEERING
Forge™
Spec-decomposed agent swarms, human review at design, validation and deploy, priced on the outcome.
Engineering DirectorsTransformation Leads
PHYSICAL AI OPERATIONS
Motion™
Twin the floor, test the capital decision in simulation, then run mixed-vendor fleets on one view.
Plant ManagersAutomation Leads
AI-NATIVE BUSINESS PLATFORM
Nexus
One data model across CRM, ATS, HRM, projects and finance — so hire-to-billed is one agent operation.
COOsHeads of Business Operations- Hub Claims/Triage queueAuto-triage onLast sync 12s ago
New · decomposed3
CLM-48213
Compressor failure + refrigerant leak, unit MX-400
2 issuesPolicy P-77CLM-48219
Display panel dead after firmware 4.2
1 issueKnown patternCLM-48224
Motor bearing noise at 1,200h
1 issueOut of term?Root-cause open2
CLM-48190
Seal degradation — batch L-0917
Batch matchSupplierCLM-48171
Inverter trip under load
Duplicate of 48102Analyst review2
CLM-48102
Inverter trip under load
Approve — coveredCLM-48088
Corrosion on heat exchanger
Decline — §4.2 exclusionClosed2
CLM-48020
Fan controller replaced
Paid $412CLM-48011
Thermostat drift
Paid $96CLM-48213 · recommendation
- Issue 1
- Compressor · covered §2.1
- Issue 2
- Refrigerant · excluded §4.4
- Prior claims (unit)
- 1 · CLM-31877, 14 mo ago
- Batch
- L-0917 · 6 open claims
- Rule fired
- WP-12 Batch defect
- Confidence
- 0.91
Accept recommendationOverrideCLAIMS ADJUDICATION
Hub for Warranty Claims Resolution
Each claim arrives typed by issue, enriched with policy terms and prior activity, ready to adjudicate.
Claims ProcessorsCustomer Service Supervisors - Hub Resolve/Open tickets · Line 3Streaming telemetryLast sync 12s ago
Monitored assets
Ticket Asset Fault Opened Match Trend TK-9921 Press P-07 Hydraulic pressure drop 14 min Guide HG-22 · 0.94 TK-9918 Conveyor C-12 Belt tracking alarm 41 min Prior fix TK-8830 TK-9915 Robot R-03 Joint 4 torque fault 1h 05m Guide RB-07 · 0.88 TK-9910 Press P-07 Sensor S-4 intermittent 2h 20m Repeat pattern · 3rd TK-9904 Chiller CH-1 Temp drift +2°C 3h 10m Prior fix TK-7712 TK-9899 Conveyor C-12 Motor overcurrent 5h Guide CV-11 · 0.81 TK-9921 · recommended procedure
- 01Recent work: seal kit replaced on P-07 (TK-9702, 11 days ago).
- 02Matched HG-22 §3.4 — check accumulator pre-charge (spec 90 bar).
- 03TK-8830 comment: 'pre-charge was 60 bar, recharged, resolved'.
- 04Pattern: 3rd pressure fault on P-07 in 30 days → flagged to maintenance.
Open work orderSERVICE OPERATIONS
Hub for Technical Issue Resolution
Recent work, prior comments and the right troubleshooting manual, surfaced at the point of triage.
Asset ManagersMaintenance Technicians - Hub Service/Responses pending approvalHuman approval requiredLast sync 12s ago
Queue
Emily WilliamsDelivery
Where is my order? Tracking hasn't moved in 4 days
Sarah BrownExchange
Wrong size shipped — need an exchange before Friday
John SmithBilling
Charged twice for order 1005
Priya NairUpsell
Loved the jacket, can I get the matching trousers?
Marco RuizChurn risk
Cancel my subscription
Drafted reply · grounded in ontology
Hi Emily, thanks for reaching out — and I'm sorry the tracking has gone quiet.
Your order 1042 (Nike Trainers, size 7) reached the Houston depot on 21 Aug and was held by the weather closure there. It's now cleared and scheduled for delivery tomorrow before 6pm.
Since our August promise was 2-day shipping, I've refunded the shipping charge to your card. Nothing you need to do.
Approve & sendMake friendlierShortenEditCustomer 360
- Customer
- Emily Williams · Gold tier · 14 orders
- Order 1042
- Shipped 2026-08-19 · UPS · held at depot (weather)
- Last contact
- Complaint 3 mo ago — resolved with credit
- Promised by marketing
- Free 2-day shipping · Aug campaign
- Sentiment
- Frustrated (0.72)
CUSTOMER SERVICE PLATFORM
Hub Customer Service Engine
Orders, history and preferences behind every drafted reply — and every operator edit fed back in.
Call Center OperatorsClient Relations Coordinators - Hub Aftersales/Vehicles heading for a faultStreaming telemetryLast sync 12s ago
Monitored assets
VIN Customer Model DTC Risk Trend …7HK2210 R. Mehta 2023 SUV 2.0T P0420 · catalyst Call today …3QL0087 A. Fischer 2022 EV LR B1A4F · 12V battery This week …9PX4412 L. Chen 2024 Hatch 1.5 C1233 · ABS sensor This week …2ZD1190 S. Okoro 2021 Saloon 2.0D P2002 · DPF Monitor …5MN7734 J. Park 2023 SUV 2.0T P0300 · misfire Monitor …8RT0921 D. Novak 2022 EV LR U0111 · BMS comms Resolved …7HK2210 · adviser brief
- 01P0420 logged 9× in 14 days; efficiency trend crossing threshold.
- 02Repair per TSB-23-114: catalyst + upstream O2 sensor. 2.4h labour.
- 03Parts: CAT-2210 (2 in stock), O2S-118 (arrives Thu) → book Fri.
- 04Customer: prefers mornings, last visit 5★, declined tyres in March.
Open work orderAFTERSALES & DEALER OPERATIONS
Hub Customer Service for Automotive Dealerships
Diagnostic codes and service history flag the vehicle; parts are confirmed in stock before the call.
Automotive Dealer ManagerAftersales Manager - Hub Field/Job brief · WO-55120Human approval requiredLast sync 12s ago
Queue
WO-55120 · 09:30Brief ready
No broadband sync — 14 Elm St
WO-55131 · 11:00Known outage
Intermittent drop-outs — Riverside Tower 4B
WO-55142 · 13:30Standard
New install — 7 Grange Rd
WO-55150 · 15:00Repeat visit
Slow speeds — 22 Hill View
Drafted reply · grounded in ontology
Next best action: start at Cabinet 12, port 17 — the SNR pattern matches the card fault logged Tuesday. Do not repeat the router reboot; support ran it twice on the call.
If SNR recovers above 9 dB at the cabinet, the internal wiring is fine. Update router firmware before leaving (customer mentioned Wi-Fi drops too).
Accept briefAdd noteRequest cabinet accessCustomer 360
- Customer sentiment
- Frustrated · 2nd call this week
- Already tried by support
- Router reboot ×2 · line test (pass) · profile reset
- Line
- FTTC · 380m · SNR 6.1 dB (low)
- Known issues
- Cabinet 12 card fault reported 2 days ago
- Equipment
- Router HG-635 · firmware 3 versions behind
FIELD SERVICE
Hub Virtual Assistant for Field Workforce
Sentiment, known faults and everything support already tried — as a next best action, not a work order.
Customer SupportField Technicians - Hub ATP/Network · SKU 4410-BLive network stateLast sync 12s ago
Topology
ATP · SO-88120
- Requested
- 2,000 units · 12 Sep
- Available to promise
- 1,550 by 12 Sep
- Binding constraint
- Monterrey capacity (104%)
- 2nd constraint
- Supplier B resin · +4d
- Revenue at risk
- $187k
Simulate mitigationCOMMERCIAL SUPPLY
Hub for Available-to-Promise
Real-time ATP, the bottleneck behind it, and simulated mitigations before the commitment is made.
Sales ManagersDemand Planners - Hub Exposure/Concentration · capital vs exposureRefreshed hourlyLast sync 12s ago
Exposure vs allocated capital
118%
SE US property
Books over limit
2
Loss ratio (TTM)
64.2%
+3.1 pts
External signals (7d)
41
Concentration
NE USSE USUKEUAPACLATAMCommercial propertyMarine cargoCyberD&OEnergyMotor fleetSignals surfaced
SE US commercial property
Hurricane season outlook ↑ · 118% of capital
Energy · SE US
Refinery expansion filings · exposure +14%
Marine · APAC
Port congestion (news) · cargo dwell +22%
PORTFOLIO & EXPOSURE
Hub for Portfolio Risk Trends
Granular performance against capital allocation, with external macro signal wired into the same view.
UnderwritersAsset Managers - Hub Underwrite/Submission SUB-20418 · extractionSourcing verifiedLast sync 12s ago
Statement of Values · Harbour Logistics Park.xlsx + Loss runs 2021-25.pdf
Extracted · source-linked
Insured Harbour Logistics Park LLC SOV Total insured value $84.2M · 6 locations SOV Construction Steel frame · 2009 · sprinklered SOV Loss history 3 claims · $1.9M · 2023 flood Loss Flood zone AE · 2 locations SOV Roof age 17 years · loc. 4 SOV Requested limit $50M · $250k deductible Email Checks
- Sanctions screen
- Appetite: logistics
- Flood exposure
- Roof age > 15y
- SEC filing: litigation
- Sourcing complete
UNDERWRITING
Hub Property Insurance Underwriting Assistant
Extraction with sourcing intact, external data joined in, and detrimental features flagged early.
Property UnderwritersRisk Assessment Officers - Hub Campaigns/Autumn launch · live evaluationModel: ensemble v7Last sync 12s ago
Objective · CAC
$41.20
−18% vs plan
Spend to date
$212k
of $400k
Variants live
12
Predicted end CAC
$38.90
±2.10
Blended CAC · actual and simulated
Scenarios
Current allocation$38.90Shift 20% → variant C (video)$35.10Pause search brand terms$37.40Double social budget$40.80Run simulationCAMPAIGN OPERATIONS
Hub for Marketing Campaign Optimization
Cross-channel metrics in one loop, variants generated and tested, performance simulated before spend.
Digital Marketing ManagersBrand Managers - Hub Payables/Three-way match · todayStraight-through 91%Last sync 12s ago
Invoices today
1,412
Straight-through
91%
+27 pts vs before
Exceptions open
38
Discounts at risk
$14.2k
Match results
Invoice Vendor PO Amount Status INV-77120 Northgate Steel PO-44810 $128,400.00 Matched INV-77118 Apex Logistics PO-44802 $9,870.50 Matched INV-77115 Kestrel Packaging PO-44795 $41,200.00 Qty mismatch INV-77111 Northgate Steel PO-44780 $64,100.00 Price +3.2% INV-77109 Delta Tooling — $7,300.00 No PO INV-77104 Orion Energy PO-44771 $212,000.00 Matched · 2% disc. INV-77101 Apex Logistics PO-44766 $3,120.00 Matched Exception queue
Quantity mismatch14Price variance > 2%11Missing PO9Duplicate suspected4PROCURE-TO-PAY
Hub for Accounts Payable Automation
PO, goods receipt and invoice harmonised automatically; blocks resolved before the discount lapses.
Asset ManagersPortfolio Managers - Hub Controls/Validation · pre-approvalStraight-through 91%Last sync 12s ago
Validated today
2,104
Duplicates caught
7
$131k prevented
Off-contract
12
Human confirmations
41
Match results
Invoice Vendor Amount Finding Status INV-30911 Meridian Consulting $48,000 Rate $400/h vs contract $350/h Off-contract INV-30908 Meridian Consulting $48,000 Same amount, date, ref as INV-30911 Duplicate 0.97 INV-30902 Brightline Media $12,300 Terms Net 60 vs contract Net 45 Terms drift INV-30899 Nova Facilities $8,150 All checks passed Validated INV-30895 Halcyon IT $96,400 Qty 12 licences vs 10 purchased Qty variance INV-30890 Nova Facilities $8,150 Monthly recurring · expected Validated Exception queue
Duplicate review7Contract rate mismatch12Terms drift9Low-confidence extraction13CONTROLS & ASSURANCE
Hub for Automated Invoice Validation
Duplicate detection, term mismatches and cross-validation against purchasing data, at intake.
AccountantsFinancial Controllers - Hub Spend/Category × vendor concentrationRefreshed hourlyLast sync 12s ago
Spend categorised
96.4%
was 61%
Uncategorised
$2.1M
was $22M
Single-source categories
3
Duplicate materials merged
1,842
Concentration
Vendor AVendor BVendor CVendor DVendor EOtherFastenersBearingsElectricalPackagingMRO servicesUncategorisedSignals surfaced
Fasteners · 90% Vendor A
$4.8M · single-source risk
Packaging · Vendor D
70% · contract expires Q4
Bearings
3 vendors · consolidation saves ~6%
SPEND INTELLIGENCE
Hub for Intelligent Purchasing
Category evolution, vendor exposure and what-if scenarios — with the uncategorised bucket cleared.
Procurement ManagersPurchasing Coordinators - Hub Pricing/SKU 88-2201 · price strategyModel: ensemble v7Last sync 12s ago
Current price
$24.99
Recommended
$26.49
+6% · margin +$0.92
Forecast units (4w)
18,200
−3% vs hold
Competitor median
$27.10
Revenue index · actual and forecast at recommended price
Scenarios
Hold $24.99rev $455k · margin 31%Move to $26.49rev $482k · margin 34%Match competitor $27.10rev $471k · margin 35%Promo $22.99 (2 wks)rev $498k · margin 27%Run simulationPRICING
Hub Dynamic Pricing for Retail
Live ERP-backed pricing rules, scheduled changes within budget, and approval before anything moves.
Pricing ManagersCategory Managers - Hub Respond/DDQ · Northbridge Pension · Q14Sourcing verifiedLast sync 12s ago
Northbridge_ODD_Questionnaire_2026.docx · 118 questions
Extracted · source-linked
Q14 Describe your cybersecurity incident response process p.6 Matched prior Q22 · Aldgate DDQ · Mar 2026 lib Source policy IR Policy v4.2 · §3 pol Conflict Older answer cites v3.9 lib Approver CISO · legal review — Checks
- Approved language
- Policy version current
- Stale variant found
- Legal sign-off pending
DUE DILIGENCE RESPONSE
Hub Response for RFPs & DDQs
Prior responses and policy documents retrieved, approvers assigned per question, full chain-of-thought kept.
Fundraising AnalystLegal & Compliance - Hub Advise/Live call · M. LaurentHuman approval requiredLast sync 12s ago
Queue
00:04:12 · liveChurn signal
"…thinking about moving the business account, the fees have crept up…"
00:02:40Expansion
"…we just signed a lease on the second site…"
00:01:15Renewal
"…the mortgage renewal letter arrived…"
Drafted reply · grounded in ontology
Suggested now: acknowledge the fee concern directly — she raised it in March. You can move her to the Growth tier today (saves ~$140/mo) given the new site.
Then: the second site implies working capital. She's pre-approved for a $250k overdraft; mention it once, don't push. Mortgage renewal can wait for a follow-up.
Mark as usedCapture outcomeDismissCustomer 360
- Client
- Marie Laurent · SME owner · 11 yrs
- Relationship
- Business a/c · mortgage · 2 savings · $1.4M
- Prior interaction
- Fee complaint Mar 2026 · partial waiver
- Detected
- Expansion → working capital need
- Eligibility
- Fee tier upgrade · pre-approved OD $250k
RELATIONSHIP BANKING
Hub for Real-time Customer Intelligence in Banking
Live transcription, intelligence extraction and personalised guidance grounded in prior outcomes.
Relationship ManagerCall Center Agent - Hub Portfolio/Fund III · KPI health by companyRefreshed hourlyLast sync 12s ago
Fund III NAV
$1.82B
+4.1% QoQ
Companies reporting
12 / 12
KPIs validated
97%
Open data issues
5
Concentration
Revenue vs planEBITDACash runwayLeverageChurnData timelinessAtlas HealthBrightpath EdCorvid LogisticsDelta FoodsEmber EnergyFalcon SaaSSignals surfaced
Ember Energy · cash runway
7 months · covenant test Q4
Corvid Logistics · leverage
5.8× · above 5.5× threshold
Brightpath Ed · churn
Logo churn 14% · up from 9%
PRIVATE MARKETS
Hub Portfolio Manager for Private Equity
CRM, Preqin and third-party data normalised once — tear sheets and LP reports generated from it.
Operating PartnersInvestment Teams - Hub Screen/Deal flow · this weekAuto-triage onLast sync 12s ago
Inbound · 843
Deck · 32pp
Lumen Robotics — Series B
ExtractingDeck · 18pp
Harbor Fintech — Series A
QueuedDeck · 41pp
Verdant Ag — Growth
QueuedScreened · 613
Score 84
Nimbus Health — Series B
Fits thesisARR $18MScore 41
Tessera Media — Seed
Below cheque sizeScore 62
Orbital Data — Series A
Geography ✗Diligence · 92
DDQ 62%
Kite Logistics — Series B
Bespoke Qs sentDDQ 88%
Sable Security — Growth
Refs pendingIC · 22
Report ready
Pioneer Bio — Series C
IC ThuReport ready
Quill Legal — Series B
IC ThuNimbus Health · screening
- Thesis fit
- Healthcare SaaS · US
- ARR / growth
- $18M · +92% YoY
- Cheque
- $25M of $60M round
- Flag
- Gross margin 58% (< 65% bar)
- Third-party
- PitchBook · 2 prior rounds
- Next
- Progress to diligence
Accept recommendationOverrideDEAL SOURCING
Hub for Investment Screening & Due Diligence
Configured screening criteria, drafted DDQ answers, and IC reports generated from a structured model.
Investment AnalystResearch Teams - Hub UR/Admission #A-20481 · evidenceSourcing verifiedLast sync 12s ago
Chart · Encounter A-20481 · 46 pages
Extracted · source-linked
Diagnosis Sepsis, suspected UTI source p.3 Lactate 3.4 mmol/L (↑) p.12 Heart rate 118 bpm on arrival p.6 IV antibiotics Started 02:10 p.14 Comorbidity CKD stage 3 p.2 Missing Repeat lactate not documented — Checks
- InterQual: inpatient met
- Payer: Aetna criteria
- Repeat lactate missing
- Physician attestation
REVENUE CYCLE
Hub for Hospital Claims Denials Management
Relevant clinical findings highlighted, payer criteria applied, the note drafted for verification.
Appeals CoordinatorsHealthcare Compliance Officer - Hub Forecast/Simulation cockpit · SKU family 220Model: ensemble v7Last sync 12s ago
Forecast (13 wks)
184,200
P10–P90: 168k–201k
Model selected
Prophet + XGB
MAPE 6.8%
Bias (4 wks)
+1.2%
Stock-out risk
Wk 9–10
Units · actuals, forecast and confidence interval
Scenarios
Base · current price184k · ±9%Promo wk 6–7 (−15%)211k · stock-out wk 8Heatwave (weather feed)197k · ±11%Competitor launch162k · ±14%Run simulationDEMAND PLANNING
Hub for Demand Forecasting
Competing models compared per SKU, external signal included, scenarios run from a plain-language prompt.
Demand Planning ManagersProduction Planners - Hub Leads/Inbound · todayAuto-triage onLast sync 12s ago
New · 413
09:42 · web form
Halden Group — 'need a quote for 300 seats'
EnterpriseScore 9209:38 · email
Student asking for a free licence
Disqualify09:30 · event
Priya S. — booth scan, CFO
Score 71Qualified · 182
Existing acct
Meridian Ltd — expansion, 2nd division
Match: ACC-2201New logo
Bright Dental — 12 sites
Score 78Assigned · 122
→ J. Park
Halden Group
SLA 2h→ M. Costa
Bright Dental
SLA 4hCultivation · 91
Sequence B
Priya S. — event follow-up
Day 1 of 5Halden Group · why 92
- Fit
- ICP: 250–2,000 seats · UK
- Intent
- 'quote' + seat count
- Account match
- New · no CRM record
- Campaign source
- Q3 LinkedIn · 'Ops teams'
- Owner
- J. Park (territory UK-N)
- Time to route
- 38 seconds
Accept recommendationOverrideDEMAND GENERATION
Hub Lead Triage & Management
Inbound mail linked to existing accounts, ranked, assigned, and written back to the CRM.
Customer Relationship ManagersMarketing Automation Managers - Hub MLR/Asset PM-2291 · compliance reviewSourcing verifiedLast sync 12s ago
Cardiva_HCP_Leave-Behind_v3.pdf · 4 pages · vision-extracted
Extracted · source-linked
Efficacy claim '42% reduction in events' p.1 Required context vs placebo, 24 mo, n=4,812 — missing — Safety information Present · font below 8pt p.4 Fair balance Benefits 3 : risks 1 p.2 Reference HARMONY trial · NEJM 2025 p.4 Indication Matches label §1.1 p.1 Checks
- FDA 21 CFR 202.1
- PhRMA Code §3
- Regional: EU HCP
- Approved content match
- Signatory: Dr Ahmed
REGULATED MARKETING
Hub for Pharma Marketing
Vision models read the charts and images; a versioned rule library checks what they find.
Marketing Brand ManagersMedical Signatory